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Service Information

Jersey to Jersey Delivered by 5.30pm next working day		New directives and New requirements Packaging: Each item in the parcel should have protective wrapping around it and the internal packing must ensure that items cannot move or touch each other during transit. A strong outer box should be used and be sealed securely with strong packaging tape. Making a claim: All loss or damage claims must be received by us within four calendar months from the date of despatch. Please ensure that you keep your customer receipts showing the details of the service used and the charges paid in case you need to make a claim. In the event of a claim for damage, please ensure that the item and packaging are retained by the addressee in case we need to examine it. Prohibited or Restricted goods: There are certain dangerous or hazardous goods that are unsuitable for conveyance by Jersey Post and Parcelforce Worldwide services and are therefore prohibited. Also, individual countries have specific items that are prohibited or restricted which cannot be sent. Please go to our website – www.parcelforce.com – for the comprehensive list and explanation. Maximum Weight: 30kg Maximum size: 3 meters length and girth (measured around the thickest part) combined and 1.5 meters for greatest dimension. Minimum size: A parcel should not be less than 140mm in length

Parcelforce 72 Delivery by 5.30pm in the UK, IOM & other Channel Islands 3 working days

International Standard Delivery to European countries from 4 working days and rest of world 6 working days

International Economy Delivery to Limited European countries from 11 working days and rest of world from 21 days

BFPO Worldwide Delivery to HM forces personnel addressed to the appropriate BFPO number

Please ensure all Customs Declaration forms are completed in full, failure to comply will delay your item. This is a requirement from HM Customs and Excise

For more information or assistance, please call our local dedicated Support Team on 616530 or Email: support@jexpress.je


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